CDD-Pro is a tool which helps frontline Relationship Managers (RMs) deliver better quality onboarding outcomes for financial institutions and their customers.About Us
CDD Pro helps your frontline staff produce HIGHER QUALITY CDD outputs at the point of contact with the customer
CDD Pro enables you to measure and reward higher quality CDD performance by frontline staff
CDD Pro helps you reduce the risk of financial penalties and censure due to poor quality frontline CDD
Poor quality onboarding skills by your RMs at the human interface, when you first welcome potential new customers through your doors, can cost your organization time, money – and customers.
the quality of onboarding information at the point of capture
onboarding form error and rejection rates
RM understanding of customer business models and ownership
the time taken to onboard new customers
customer satisfaction with the onboarding process
Organizational commitment and reliability on AML to your correspondent banks
The current CDD model isn’t working for most organizations.
Average increase in the number of employees working on KYC adherence since 2016
Average year on year increase in KYC Compliance costs
Average amount of time taken to onboard a new customer